Frequently asked questions

Workspace access is currently by request. Public signup and payment collection are not yet available. Tribuno is for professional Employment Tribunal research users who accept the source-checking, data-minimisation and responsible-account rules.

No. Tribuno is an Employment Tribunal research platform for source-linked research support and source-cited professional review. It does not provide legal advice, representation or guaranteed outcome prediction. You remain responsible for checking sources and applying independent professional judgement.

Start with Workspace start or the sample matter, then follow the four-step path: Case Profile, Decision search, Research File and Memo. Keep source review visible before drafting.

Tribuno ingests public Employment Tribunal decision data and stores source-linked records so search results and memos can point back to source material where possible.

Tribuno combines indexed decision text, structured metadata and source-linked intelligence signals where available. Comparability is research support, not a legal conclusion.

A research file is a curated source set for one research question. Use it to review selected decisions, Lens context, citation readiness and memo handoff before drafting.

A Case Profile opens Matter Review, where you can frame the research question, prepare pseudonymised evidence, review claim questions and move into source research. It is a workflow aid and does not assess legal merits.

Matter Review is the private workspace inside a Case Profile. Use Overview to check framing, Evidence to prepare pseudonymised material, Claim review to assess candidate evidence links, and Research to inspect coverage, comparisons and source Lens context before continuing to a research file.

Yes, when you are authorised to process the material and it is necessary for the research task. Matter Review accepts valid PDFs up to 20 MB and 100 pages, or a bounded pasted extract. Tribuno is not a document archive.

The original enters encrypted AWS storage, passes a security scan, then uses native text extraction where possible. Amazon Textract receives the PDF only when OCR is needed. You must review and approve the pseudonymised pages before searchable evidence is created.

No. OpenAI does not receive the original PDF or unapproved extraction. Approved pseudonymised text may be used for memo interpretation where that workflow is enabled.

Review every pseudonymised page, correct missed or misleading replacements, and pay particular attention to pages marked for review. Approval is a human decision; automated pseudonymisation is not a guarantee that every personal detail was detected.

The privacy receipt reports the recorded security-scan state, extraction method, redaction approval, OpenAI boundary, original expiry and confirmed deletion evidence. It distinguishes confirmed early deletion from the seven-day automatic lifecycle.

Tribuno attempts to delete the original immediately after redaction approval. If early deletion cannot be confirmed, the encrypted original remains subject to the seven-day automatic lifecycle. Deleting the document, profile or workspace removes any remaining active original sooner.

Use the recovery action shown on the document: replace an invalid or protected file, upload again after an interrupted service, or paste only a necessary extract where that option is offered. You can also delete the failed item or request support without sending document text.

No. Accepting a candidate records that the excerpt is useful for a review question. It does not prove a fact, establish a legal element, determine merits or predict an outcome.

Use the Research view to inspect coverage, fact-pattern comparisons and separate ACAS, Statute, Procedure and Case Law Lens sources. Continue to the research file to curate public decisions and source context before memo drafting.

No. Tribuno must not be used as an outcome predictor. Tribunal decisions can support research into fact patterns and reasoning, but they do not guarantee a result.

Tribuno is designed to make source checking easier, not to remove review. Search results, Lens passages and AI-assisted memos may be incomplete or wrong. Inspect the underlying decisions and source passages before relying on output.

No. Coverage depends on the ingested corpus, usable source text, available metadata and active Lens source sets. A thin or missing result does not mean there are no relevant decisions or legal issues.

Lens panels surface source-linked ACAS, statute, procedure or higher-authority case-law context. They remain separate from Employment Tribunal comparable decisions. Review them before promotion into memo context.

No. A generated memo is research assistance based on selected source material. It needs citation checking and independent professional judgement before any use outside the workspace.

Broaden the search, try adjacent issue terms, inspect source decisions manually, and treat the gap as a research limitation. Do not convert a thin result set into a merits or outcome conclusion.

Citation Readiness describes source-review support. It is not a legal-strength, merits, prospects or outcome score.

No. Private Judge Profiles organise source-backed attribution and coverage information only. They are not rankings, ratings, tendency labels or outcome-prediction tools.

No. Research Alerts are in-app corpus watch rules. They depend on Tribuno's corpus, ingestion cadence and query wording.

No. A Review Pack is a source-review bundle from a research file. It still needs professional review and source checking.

Solo is for one named practitioner and does not allow workspace invites. Team is for a shared organisation workspace with three included named seats and Team workspace-visible research boundaries.

A named seat is one active named member or one pending invite. Active members and pending invites count against the seat limit; inactive accounts, inactive memberships, expired invites and revoked invites do not.

No. Solo is for one named practitioner. Upgrade to Team before inviting colleagues into the workspace.

A pending invite reserves a named seat so a Team workspace cannot over-invite while acceptance is still pending. Revoking or expiring the invite frees the seat.

Team invites are sent by email. If no email arrives, first check spam or quarantine, then use Resend from Team workspace. When email delivery is unavailable, the pending invite still reserves a seat but no acceptance email is sent.

The colleague opens the Team invite link from the email. If they do not already have a Tribuno account, the sign-in page shows invited account setup. The setup form uses the invited email address, sends a verification code, then returns them to sign in and accept the workspace access.

On Subscription, an owner or administrator can use Upgrade to Team for an active Solo subscription when Team billing is available. The upgrade changes the existing subscription instead of starting a duplicate checkout.

Yes, owners and administrators can add a paid Team seat from Subscription when the workspace has an active Team subscription and paid-seat changes are configured. Reducing paid seats is allowed only when current members and pending invites still fit within the smaller seat limit.

Team workspace-visible research can be viewed by active members of the workspace. Generated memos and case profiles stay personal drafts unless explicitly shared where the route supports sharing.

No. Workspace plan preview changes how Solo or Team appears in Tribuno while account setup is being checked. It does not change billing records.

Tribuno uses AI-assisted processing for extraction, case-profile structure, Lens context organisation and memo drafting where enabled. AI output is research support only and must be checked against sources.

Use only information you are authorised to process and minimise sensitive detail. A Case Profile is a research workflow aid, not a place to store unnecessary personal data.

Do not rely on it. Open the source, check the relevant passage, and report the issue with the decision or memo title rather than unnecessary personal details.

Yes. Tribuno Help Assistant can answer product and account questions using approved Tribuno help content. It does not provide legal advice or interpret a matter.