Subscription, Solo and Team plans

Current availability

Workspace access is currently by request. Public signup and payment collection are not yet available. If your workspace has a subscription, the billing instructions below apply. Tribuno is for business or professional customers.

Your subscription

The Subscription page shows the current workspace plan, billing status, renewal or scheduled end date, and named-seat usage. Billing records do not by themselves create account access or change who can enter the workspace.

Solo and Team

Tribuno has separate Solo and Team plans for professional use: £100 per month and £249 per month.

• Tribuno Solo is for one named practitioner and does not allow workspace invites.
• Tribuno Team includes three named seats for an organisation workspace.
• One paid seat maps to one active named member or one pending invite.
• Shared logins are not permitted.
• Pending invites count against the seat limit until they are accepted, revoked or expired.

Checkout, secure billing and upgrade

Owners and administrators accept the current customer contract before first Checkout. They can open secure billing where available or upgrade an active Solo subscription to Team in place. Checkout is blocked once an active organisation subscription exists so a Solo-to-Team upgrade keeps one subscription for the workspace.

Workspace plan preview is available only before billing or Checkout history exists. It cannot clear or replace an existing attempt, subscription or trial history.

Continue an unfinished checkout

Subscription shows the next available billing action. Owners and administrators can check or resume an unfinished checkout. This reuses the existing attempt; it does not start another purchase. If the previous checkout has expired, you can start a fresh checkout after accepting the current customer contract, without another introductory trial. If checkout is complete or its status cannot be confirmed, refresh or contact billing support. Returning from Checkout or secure billing is a notice only and does not prove that the subscription changed.

Billing does not create a sign-in or change workspace membership. Where a paid subscription is required for new research, it must be current; saved work, account controls, export, deletion and support remain available. Members ask a workspace owner or administrator to complete billing actions.

Renewal and cancellation

The subscription runs monthly and renews automatically while active. Owners and administrators manage cancellation in secure billing. If secure billing is unavailable, an authorised customer contact can email hello@tribuno.co.uk. When cancellation is scheduled, Subscription shows the current period end as the expected access end date.

Scheduled plan and seat reductions

An eligible Team seat reduction or Team-to-Solo change is scheduled for the current period end. Your existing plan, seat limit and access remain in place until the verified change takes effect. Subscription shows the target, date and configured recurring price lines; prices exclude any applicable tax. Owners and administrators can cancel a verified pending change. If an invite would exceed the lower renewal seat limit, Tribuno asks for confirmation before cancelling the change; the request is created and emailed only after cancellation is verified. An uncertain change remains pending and does not lower current access.

A scheduled change or browser return is not proof that the provider has applied the new plan. Billing status does not grant account access or remove saved-work access.

Billing records and questions

Invoices, receipts and payment methods are managed in secure billing. Displayed prices exclude any applicable tax; secure billing shows the payable total before commitment and any issued invoice shows the actual amount. Email Tribuno about a billing error or refund request; verified billing errors are corrected and other requests are reviewed rather than automatically accepted or rejected. Mandatory legal rights are unaffected.

Self-service Team changes

Owners and administrators can add or reduce paid Team seats, resend pending invites, change Admin/Member roles and deactivate non-owner members from the account pages. Team-to-Solo downgrade is available to the workspace owner only when one active owner remains, there are no pending invites and no paid extra seats.