Customer terms

Business customers and subscription

Tribuno is offered to business or professional customers purchasing mainly for their business or professional purposes, not as a consumer purchase. The person accepting these terms confirms they are authorised to bind the named customer. Solo and Team are monthly subscriptions. A subscription renews automatically each month until it is cancelled through secure billing.

• Tribuno Solo: £100 per month for one named seat.
• Tribuno Team: £249 per month for three named seats.
• Additional Team named seats: £75 per month each.
• One 14-day introductory trial applies to the workspace's first Checkout.

Prices exclude VAT or other tax where applicable. The payable total is shown before commitment. Secure billing and any issued invoice show the actual amount due.

Cancellation, billing and refunds

Owners and administrators can manage payment methods, invoices, receipts and cancellation through secure billing. Cancellation takes effect at the end of the current paid period unless law requires otherwise. If secure billing is unavailable, an authorised customer contact can email hello@tribuno.co.uk to request cancellation.

Verified billing errors are corrected and refund requests are reviewed by email. Mandatory legal rights are unaffected.

Contract formation and service standard

A customer submits an offer by starting Checkout. The paid-service contract begins only when Tribuno confirms acceptance and activates a subscription or trial; opening an account or returning from Checkout alone does not confirm a paid subscription. Tribuno will exercise reasonable skill and care in providing the service.

Research assistance only

Tribuno is an Employment Tribunal research platform for source-linked research support and source-cited professional review. It does not provide legal advice, representation or guaranteed outcome prediction.

Professional judgement

Review source decisions, check citations, and apply independent professional judgement before relying on any output.

• Open source decisions and Lens source links.
• Check whether a citation supports the point being made.
• Treat thin source coverage as a research limitation.

Workspace access

Workspace access is account-based and each seat belongs to one named user. Account sharing, public redistribution of private workspace material, security bypass, scraping, or misuse of sensitive case information is not permitted. Tribuno may rate-limit, suspend or close access where these terms are breached.

Rights, suspension and intellectual property

Tribuno and its licensors retain rights in the platform. Customers retain rights in their inputs and may use/export outputs for their professional work, subject to source rights and confidentiality. Tribuno may suspend access proportionately for security, unlawful use or material breach, and will explain the action and allow a reasonable cure where safe.

Service availability and responsibility

Tribuno may change or withdraw candidate features and does not guarantee uninterrupted availability, complete corpus coverage, automated-intelligence accuracy or that an output is suitable for a particular legal task.

Nothing in these terms limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any liability that cannot lawfully be limited. Subject to that, Tribuno's aggregate liability in each contract year is limited to the greater of £5,000 and the subscription fees paid or payable in the twelve months before the first relevant event. For confidentiality or data-protection breaches, the corresponding limit is the greater of £10,000 and twice those fees. Neither party is liable for indirect or consequential loss.

Law and jurisdiction

The contract and non-contractual obligations arising from it are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to mandatory rules to the contrary.

Company and contact

Tribuno Ltd is registered in England and Wales under company number 17221505. Registered office: International House, 50 Essex Street, London, WC2R 3JF. Contact hello@tribuno.co.uk.