Data handling summary

What the workspace stores

Tribuno stores the information needed to provide account access, case profiles, research files, selected source sets, Lens context and memo drafts.

• Use clear titles that do not include unnecessary personal data.
• Keep exploratory searches short and issue-led.
• Remove obsolete sample material when it is no longer useful.

How source material is treated

Published tribunal decisions and source documents are treated as research source material. Derived metadata, source links and memo citations stay traceable where possible.

How private Matter Review documents are treated

A PDF enters encrypted AWS storage and must pass a security scan. Tribuno tries native text extraction first and uses Amazon Textract only when OCR is needed. You review pseudonymised pages before searchable evidence is created. The original is deleted after approval where confirmed, with a seven-day automatic lifecycle as the fallback ceiling.

• OpenAI does not receive the original PDF or unapproved extraction.
• Use the document privacy receipt to check extraction, approval, expiry and confirmed deletion.
• Delete failed or obsolete documents rather than keeping Matter Review as an archive.

How to ask for help

When reporting a product issue, include the affected page or feature, research file title, memo title or decision title. Avoid pasting unnecessary personal detail into support messages.